Privacy Policy

Privacy Policy

This Privacy Policy explains how American Income Life Wealth Legacy collects, uses, and protects information provided through this website, chat, phone, email, text message, or other direct communication with Kathleen Gross, Licensed Agent.

1. Business Information

American Income Life Wealth Legacy is an independent life insurance agency represented by Kathleen Gross, Licensed Agent.

Website: https://agent.ailwlllc.com/
Email: [email protected]
Phone: 847-987-7747
NPN: 20178387

2. Information We Collect

We may collect information you voluntarily provide when you contact us, request information, start a chat, schedule an appointment, request a quote, or ask for service-related follow-up.

This may include:

  • Name
  • Phone number
  • Email address
  • Mailing address
  • Information related to your insurance inquiry, quote request, appointment, application, or policy service question
  • Communication preferences and message history

3. How We Use Your Information

We use the information you provide to respond to your inquiry, provide requested information, schedule appointments, assist with quote requests, follow up on applications, answer policy-related questions, and provide service-related communication.

We may use your information to:

  • Respond to your questions or requests
  • Schedule or confirm appointments
  • Provide quote or coverage information you requested
  • Follow up on applications, policy information, or service needs
  • Communicate with you by phone, email, chat, or text message when you have opted in or directly requested follow-up
  • Maintain accurate records of communications and service requests

4. SMS/Text Messaging

By providing your phone number and opting in to receive text messages from American Income Life Wealth Legacy, you consent to receive SMS messages related to your inquiry, appointments, quotes, applications, policy information, policy service updates, and requested follow-up.

  • Message frequency may vary.
  • Message and data rates may apply.
  • You may opt out at any time by replying STOP.
  • For help, reply HELP or contact us at [email protected] or 847-987-7747.
  • Consent to receive text messages is not a condition of purchasing any product or service.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. How We Share Information

We do not sell your personal information. We may share information only as needed to respond to your request, provide insurance-related service, comply with legal requirements, or work with service providers who help support normal business operations.

Any service providers used to support communication, scheduling, customer service, website hosting, or similar business functions are only permitted to use information as needed to provide those services.

6. Website and Chat Technology

This website may use basic website, analytics, or chat-related technology to help the site function, allow visitors to communicate with Kathleen, and improve the user experience.

If you use the chat feature, information you provide may be used to respond to your message and provide requested follow-up.

7. Data Security

We take reasonable steps to protect the personal information provided to us. However, no website, online system, email, or electronic communication can be guaranteed to be completely secure.

8. Your Choices

You may contact us to update your information, ask questions about your information, or request that we stop contacting you.

To stop receiving text messages, reply STOP to any text message from us. For help, reply HELP or contact [email protected].

9. Terms & Conditions

For more information about website use and SMS messaging terms, please review our Terms & Conditions.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the updated effective date.

Effective Date: May 12, 2026

11. Contact Us

If you have questions about this Privacy Policy or how your information is used, please contact:

American Income Life Wealth Legacy
Kathleen Gross, Licensed Agent
Email: [email protected]
Phone: 847-987-7747